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Privacy Policy

FRAME ("we," "us") helps men write better text messages. FRAME is available as this website and as an iOS app, and we also offer a paid profile audit service. This policy covers all of it, and it describes only what actually happens — nothing more.

What information FRAME handles

• Text you type or paste — messages you received, your draft replies, and any context you add. (Website and iOS app.)
• Screenshots of conversations — only if you choose to use the screenshot feature, available in the iOS app and on the website. Screenshots are handled exactly like pasted text: sent securely to generate your coaching response, and never stored by our servers.
• Profile audit submissions — if you purchase an audit, the profile screenshots and answers you submit through our intake form, plus your name and email for delivery.
• Basic technical data — your IP address, which our servers see automatically on every request. We use it only for rate limiting (capping how many requests one address can make per minute) and abuse prevention.

FRAME's coaching tools do not require an account and never read your message history — you choose what to paste or upload.

How that information is used

When you request coaching, the text you provide is sent over an encrypted connection to our server, which forwards it to our artificial-intelligence provider (Anthropic) to generate the response. Audit submissions are used solely to prepare your personal audit video. That is the whole list. We do not sell your information, share it with advertisers, or build a profile of you.

What we store, and for how long

Our coaching servers process each request in memory and keep no database of your conversations — once your response is returned, our servers hold nothing but short-lived rate-limiting counters. Our AI provider may retain request data temporarily under its own policies (see Anthropic's privacy policy). Audit screenshots are kept only while your audit is prepared and are deleted after delivery; we will never use an audit publicly without asking you first and anonymizing it. In the iOS app, optional features like history and thread notes are stored on your device only and can be erased by deleting them in the app or deleting the app itself. We recommend not submitting information you consider highly sensitive.

Your deletion rights

Because we keep no store of your conversations, there is usually nothing for us to delete — your on-device data is under your control. If you believe we hold any information about you (for example, an audit submission), email us and we will delete it and confirm within 30 days.

Other people's messages

By its nature, FRAME involves pasting messages written by someone else. You are responsible for using it respectfully and lawfully. Do not submit content containing another person's sensitive personal information beyond the ordinary content of a conversation.

Service providers we rely on

• Anthropic — generates the AI coaching responses.
• Netlify — hosts this website and its server function.
• Render — hosts the server used by the iOS app.
• Stripe and Tally — process audit payments and intake submissions; your card details go to Stripe, never to us.
• Apple — distributes the iOS app and processes any in-app purchases; Apple's own privacy terms apply to those.

Age requirement

FRAME is intended for adults. You must be at least 17 years old (or the age of majority where you live) to use it.

Changes to this policy

When FRAME gains new features, we update this page and change the date at the top.

Contact

Email: nick.c.urban@gmail.com

This policy is provided for transparency and does not constitute legal advice to any party.